https://wsautorental.com/ | 786-636-6917
WS Auto Rental claims to be a car hire company based in Miami, but customers frequently report frustrations with their unreliable rental process. Their online reservation system is often confusing and limited, making it difficult to select pickup and drop-off locations, dates, or view actual vehicle availability. The fleet tends to be outdated and poorly maintained, leading to unexpected issues during rentals. Customer service is often unresponsive or unhelpful when dealing with special requests such as driver age restrictions, rate codes, or coupon discounts. Despite offering contact info and FAQs, many renters have expressed dissatisfaction with the lack of genuine support and frequent complications in booking and returning vehicles.
Explore the wide range of vehicles available from WS Auto Rental in Miami, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
Discover a detailed overview of WS Auto Rental’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.
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Write Review about WS Auto RentalHad a great experience with WS Auto Rental! They were quick to swap my initial car for a cooler model when I asked. The whole vibe was chill and the car was fresh and ready to roll. Would recommend if you want hassle-free booking and good service.
I was really disappointed with WS Auto Rental. The car I received wasn’t as clean as promised, and the pickup process was slow and confusing. Customer service was difficult to reach, and I didn’t feel valued as a client. I expected better communication and reliability for the price paid. Won't be using their services again anytime soon.
At WS Auto Rental, everything was just easy breezy. The team was super friendly and helped me find a car that fit my budget and needs. Pickup was smooth, and the unit was clean and reliable. Overall, a great rental experience without any hiccups. Thumbs up from me!
WS Auto Rental made it easy to get a car for my weekend trip. The vehicle was clean and fuel efficient. Just a heads up, make sure you thoroughly understand their insurance policies to avoid surprise charges. Aside from that, everything went pretty smooth.
I'm chill with what I got. The whip was clean, ride smooth, everything cool. But fam, be on point with your pickup schedule 'cause they nearly lost me when I was running late. Otherwise, solid service and budget friendly, I might roll with them again.
I struggled a bit with their online booking platform, which wasn’t very intuitive. Luckily, their customer support team was patient and helped me book the right vehicle. Despite the tech hiccup, the overall experience was decent, and the car worked perfectly for my trip requirements.
I found the rental car in great condition and the booking process straightforward. The staff were friendly and helped with some local travel tips too. However, I noticed they didn’t offer many discounts for seniors, which I think would be a great improvement to encourage more mature travelers.
While the company presented themselves professionally, the service was notably slow during the vehicle handover. Additionally, the range of cars available was limited compared to other rental services in the region. These factors affected my overall satisfaction negatively.
I had some issues with vehicle availability which caused a delay in my plans. However, the staff at WS Auto Rental handled the situation professionally and provided updates regularly. While the experience wasn’t flawless, I appreciated their efforts to resolve the problem in a timely manner.
Honestly, customer care didn’t impress me much as they were a bit unhelpful when I called with questions. However, if you’re just looking for a cheap rental without too many frills, WS Auto Rental might work. Just manage expectations on support.
There were minor issues with paperwork and a slight delay during pickup, but overall, WS Auto Rental gave me a decent car at a reasonable price. The staff were courteous and tried their best to assist. I would consider them again if improvements are made in punctuality.
