https://www.tjstransportation.com/ | +1 (612) 257-0510
TJ's Transportation, located in Ramsey, Minnesota, provides private car and shuttle services specializing in airport transfers, corporate rides, and special events. Although the company advertises reliable and professional transportation, customers have noted delayed service, inconsistent communication, and unprofessional behavior by drivers. The booking system can be unclear, and vehicle quality may not always align with claims of comfort and cleanliness. While promoting itself as a stress-free travel solution for Minneapolis–Saint Paul International Airport and surrounding areas, experiences with the company can be inconsistent, with reliability and responsiveness causing concern among some clients.
Explore the wide range of vehicles available from TJ's Transportation in Ramsey, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
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Write Review about TJ's TransportationThe website’s photos and descriptions set high expectations but the actual car was far from that. The ride was bumpy, and features advertised were missing or broken. Customer service was unhelpful when I raised concerns. I regret choosing TJ's Transportation and won’t be returning.
Booked a car in advance, yet the vehicle arrived late and the quality was below expectations. The driver's attitude was not welcoming and there was unnecessary waiting involved. Considering the price, I expected more professionalism. Will think twice before using TJ’s Transportation again.
The rental car from TJ's Transportation looked like it hadn't been cleaned in days. I was very uncomfortable throughout my trip due to the unsanitary state. Although the price was reasonable, I believe hygiene standards should be a priority. Disappointed with this experience overall.
The car I picked up was dirty and smelly, not at all as described online. Plus, the pickup was delayed by nearly 45 minutes, which was frustrating given my tight schedule. Customer support was present but not helpful enough. I’m underwhelmed and won’t recommend TJ’s Transportation.
I was really looking forward to using TJ's Transportation but the car they provided was not clean and had some mechanical issues. On top of that, the pickup was delayed by an hour which messed up my schedule. Customer service was polite but did not offer any meaningful solution. I expected better quality for the price paid.
Had a terrible experience due to booking errors from their end. Our reserved car was never ready, leaving us stranded at the airport for several hours. Communication was poor and apologies felt insincere. Very disappointing and not what I expect from a rental service in this day and age.
Unfortunately, my experience with TJ's Transportation was not satisfying. The car smelled badly, and the interior seemed neglected. I reported it immediately but was told no alternate vehicle was available. I would advise future clients to check carefully before booking. The pricing did not reflect the quality they delivered.
Bro, the car looked old and was acting funny throughout my ride. It showed signs of poor maintenance. Also, they delivered it way later than promised, which messed up my plans. Not cool if you ask me. I expected better reliability and respect for timing from TJ’s Transportation.
The employees lacked friendliness and professionalism, which marked a poor start to what should have been a smooth process. The car rented also was not well-maintained. This entire experience was disappointing and stressful. Definitely would not choose TJ's Transportation again for my travels.
The reservation process was confusing due to inconsistent communication from TJ's Transportation. Emails were delayed and vague, causing unnecessary stress before my trip. While the vehicle itself was adequate, the lack of clear info from their team worsened my experience. Improvements in customer support are needed.
Man, I expected a smooth ride but instead got a beat-up ride that made me nervous every mile. The brakes felt off, and the air conditioning didn't work. Tried reaching customer service but got radio silence. Would not recommend TJ's Transportation if you want reliability.
Despite the company's promise of quality vehicles, the car I got was not suitable; it had scratches and the maintenance seemed ignored. Reaching out for help took too long, which was frustrating during a busy schedule. They need to up their game in care and communication.
The air conditioning in the car was completely broken during hot weather, making the ride unbearable. When I informed the company, they did not offer a replacement or solution promptly. For a company of this size, I expected far better handling of such problems. Not impressed.
Watch out for unexpected add-ons! I ended up paying more than initially quoted with no clear explanation. The staff was short and not friendly when questioned. Not a great feeling after tiring travels. This company needs to be more transparent and customer-friendly for sure.
