https://www.ocarrent.com | +66844080443
Operating in Udon Thani, Thailand, OCarRent is a car rental company where customer reviews suggest service quality does not always meet expectations. Although they promote modern, well-kept vehicles, some users report issues like poor cleanliness, outdated cars, and slow upkeep services. The booking process, which is advertised as easy and transparent, may be confusing because of unclear rental policies and hidden charges. Communication, even with bilingual help, has been unreliable, leaving tourists struggling to get prompt assistance. Though focused on safety and service, airport pickup delays and limited vehicle availability during peak times have caused dissatisfaction among clients.
Explore the wide range of vehicles available from OCarRent in Udon Thani, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
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Write Review about OCarRentThe representatives seemed untrained and unorganized at the pickup point. The car was mediocre, not very comfortable for long drives. I expected more from OCarRent given their glowing site. Sadly, a letdown.
I had multiple issues: the booking system glitched, the car wasn't ready on time, and the customer support gave me no solutions. A completely frustrating ordeal that ruined my travel plans.
They charged quite a premium, and honestly, the car was old and fuel inefficient. For the price, I expected a top-notch ride. Plus, the pick-up experience was disorganized. Would not recommend for now.
The whip I got was straight up dirty and smelled funky. When I tried to complain, the staff just shrugged me off like it wasn’t their problem. Definitely not cool. Don’t waste your cash on OCarRent!
Man, I booked my ride a week ahead, but when I hit the spot, no car was ready. Totally botched my plans. Tried reaching out but got the runaround. Not cool, OCarRent!
Using OCarRent was such a headache. The website had glitches and when I finally got to the counter, staff acted indifferent. They didn't provide clear instructions and I spent hours sorting problems I didn’t start.
Initially impressed by the website but after booking, the support was hard to reach. Price seemed reasonable but the hidden fees caught me off guard. Not what I expected from a reputed company.
Booked and paid in full weeks before arrival. On the day, my booking was nowhere to be found. Tried calling support but got endless hold times. Never again with OCarRent!
I decided to rent a car via OCarRent hoping for a smooth experience. Unfortunately, the car delivered was not clean and had several minor damages. The app interface was also confusing, making it hard to finalize the booking. Customer service response was delayed as well. Overall, quite dissatisfied with the service.
The car started having engine problems halfway through the trip, and it took too long to get any assistance from OCarRent. This made for a really stressful experience. They should improve their vehicle checks and emergency response.
I rented a car and got hit with tons of unexpected fees. The pickup was also delayed with no explanation. Just felt like a total rip off, OCarRent seriously needs to get their act together.
Tried to book a car for a business trip but their app crashed multiple times. Finally managed to book but it was very frustrating. They need to fix their tech before I’d trust them again.
The car I got was not cleaned properly and had a weird smell inside. It was clearly not maintained well. Such a basic expectation, but OCarRent did not meet it at all.
The pick up took forever, and the staff seemed overwhelmed. The car itself was okay, but the wait time really stressed me out. I expected a more professional approach for what I paid. Will consider other options next time.
